Support
We’re here to help.
At MINDSCAPE, we believe that our real deliverable isn’t just a digital campaign or a new website — it’s a customer experience. So we work diligently to ensure that the process of working with us is always frictionless — and often fabulous.
If you need support, we have plenty of options, depending on what sort of help you need.
Something is seriously wrong with your website or campaign.
You should call us right away. Your best bet is to contact our customer success manager at 616-818-7100.
You’re a client and have a support request.
If you’re a current MINDSCAPE client, you can log into our support portal and submit a support ticket.
You have a question, but it’s not urgent.
We also have a dedicated support email that is monitored by our team. If your question or concern isn’t urgent, this is your best option.