Support

We’re here to help.

At ​​MINDSCAPE, we believe that our real deliverable isn’t just a digital campaign or a new website — it’s a customer experience. So we work diligently to ensure that the process of working with us is always frictionless — and often fabulous.

If you need support, we have plenty of options, depending on what sort of help you need.

Something is seriously wrong with your website or campaign.

You should call us right away. Your best bet is to contact our customer success manager at 616-818-7100.

Call MINDSCAPE

You have a question about work that’s in progress.

If you’re a current MINDSCAPE client, you have an active project in Teamwork, our project management platform. Log into your account and post a message. Be sure to tag the relevant team member.

Go to Teamwork

You’re using the MINDSCAPE Growth Engine.

We have a dedicated portal to support all of our clients called DOTT (Dashboards, onboarding, training, and tickets). Log into DOTT and create a new ticket. 

Go to DOTT

Step 1 of 10

  • Free Digital Assessment

    First, we'll look at your performance.

    Answer 9 simple questions about your needs and current approach. In minutes, we'll share the opportunities we see for your business.

    Then, we'll look at your current site.

    This powerful (but free) tool evaluates your website based on performance, SEO, mobile experience, and security in seconds and tells you how to improve it.