We’re here to help.
At MINDSCAPE, we believe that our real deliverable isn’t just a digital campaign or a new website — it’s a customer experience. So we work diligently to ensure that the process of working with us is always frictionless — and often fabulous.
If you need support, we have plenty of options, depending on what sort of help you need.
Something is seriously wrong with your website or campaign.
You should call us right away. Your best bet is to contact our customer success manager at 616-818-7100.
You have a question about work that’s in progress.
If you’re a current MINDSCAPE client, you have an active project in Teamwork, our project management platform. Log into your account and post a message. Be sure to tag the relevant team member.
You’re using the MINDSCAPE Growth Engine.
We have a dedicated portal to support all of our clients called DOTT (Dashboards, onboarding, training, and tickets). Log into DOTT and create a new ticket.