Privacy Policy

Last Updated: June 2026

Introduction

MINDSCAPE (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit a form, communicate with us, or otherwise engage with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

MINDSCAPE is a digital marketing, design, and development agency headquartered in Grand Rapids, Michigan.

Contact Information

MINDSCAPE
800 Monroe Ave NW
Grand Rapids, MI 49503

Phone: (616) 818-7100
Email: sales@wearemindscape.com

Information We Collect

We may collect information that you voluntarily provide, including:

  • Name
  • Company name
  • Email address
  • Phone number
  • Website URL
  • Information submitted through forms, assessments, surveys, or consultations
  • Communications sent to us through email or contact forms

We may also automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our website
  • Referral sources
  • General geographic location
  • Analytics and usage data

How We Use Your Information

We use collected information to:

  • Respond to inquiries and requests
  • Provide consultations, assessments, and services
  • Improve our website and user experience
  • Analyze website performance and visitor behavior
  • Communicate about our services
  • Send marketing communications when permitted by law
  • Maintain website security and prevent fraud
  • Comply with legal obligations

Marketing Communications

If you provide your contact information, we may send information about our services, resources, events, or industry insights.

You may opt out of marketing emails at any time by using the unsubscribe link included in those communications or by contacting us directly.

Cookies and Analytics

Our website may use cookies, pixels, and similar technologies to:

  • Remember user preferences
  • Analyze website traffic
  • Measure marketing effectiveness
  • Improve website functionality

You may control cookies through your browser settings. Disabling cookies may affect certain website features.

We may use third-party analytics and advertising platforms to understand website usage and improve marketing performance.

Artificial Intelligence (AI) Tools

MINDSCAPE may use artificial intelligence (AI) technologies to support internal business operations, including content creation, data analysis, research, workflow automation, marketing strategy development, and other productivity-related activities.

When using AI tools:

  • We seek to limit the information shared with AI systems to what is reasonably necessary for the intended purpose.
  • We require employees to disable data-sharing and model-training features whenever those options are available.
  • We do not intentionally use confidential client information to train public AI models.
  • Where available, we utilize settings, agreements, or enterprise platforms designed to prevent submitted data from being used for AI model training.
  • We maintain human review and oversight of AI-generated outputs before they are used in client work or business decisions.
  • AI-generated content may be reviewed, edited, and supplemented by our team prior to publication or delivery.

While we take reasonable precautions regarding AI usage, no technology platform can guarantee absolute security. We encourage clients and website users not to submit highly sensitive personal information through website forms unless specifically requested and protected through appropriate safeguards.

Information Sharing

We do not sell personal information.

We may share information with trusted third-party service providers that help us operate our business, including:

  • Website hosting providers
  • Customer relationship management (CRM) platforms
  • Analytics providers
  • Marketing automation platforms
  • Email service providers
  • Cloud storage providers
  • Business software and productivity tools

These providers are permitted to use information only as necessary to provide services on our behalf or as otherwise permitted by law.

We may also disclose information when required by law or when necessary to protect our legal rights, property, security, or users.

Data Retention

We retain personal information only as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Maintain business records
  • Meet contractual obligations
  • Comply with legal, regulatory, or tax requirements

Retention periods may vary depending on the type of information and applicable legal requirements.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to your information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Object to or restrict certain processing activities
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information provided above.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

MINDSCAPE
800 Monroe Ave NW
Grand Rapids, MI 49503

Phone: (616) 818-7100
Email: sales@wearemindscape.com