Our Process
Let’s talk about MINDSCAPE magic.
Since we are such big advocates for customer experience, we would be pretty big hypocrites if we didn’t invest in creating incredible experiences ourselves. So, what does working with MINDSCAPE look like?
The MINDSCAPE Process
All of our projects look a little bit different depending on what your needs are, but, in general, the majority of our work follows the following pattern.
Plan
We’ll take a look at your entire customer experience and create a detailed plan for improvement.
Build
We’ll then create any assets that are needed and launch any tactics determined in the plan.
Measure
We’ll measure the performance of our tactics and provide you with any insights uncovered through data analysis.
How we keep your project on track:
Communication
We use a project management system called Teamwork to house all of our project communications, so you never have to worry about something going unseen or falling through the cracks.
Task Management
We also track tasks in Teamwork so any work that needs to get done on your project will always have a task and a due date associated with it. With our tagging structure, we can tell at a glance if a task is being blocked for any reason. We can even assign tasks to your team members so they know exactly what we need from them.
Project Updates and Reporting
Depending on your needs, we can provide reporting/check-ins weekly, bi-weekly, monthly, or quarterly.
See the results of our process
first-hand.
Armadillo Decking
Lead Gen, UX Design, Dev
EPS Security
UX Design, Dev
You know us, it is time we get to know you.
At this point you know we help brands large and small across the United States get better results from their digital marketing. Let’s see how we can help you. Use any of the following ways to get in touch with us:
- Fill out the form
- Start with our free digital assessment
- Schedule a meeting with our CEO, Amanda Brand
- Call us: 616-818-7100
